Comparison of Sub-criteria 1 to 5

A comparison of Enablers sub-criteria from the different models in the four countries is given here. The little collared boxes indicate that also other subjects are included. The colour corresponds with the colour of one of the formulated sub-criteria categorized under the criterion concerning. Each of those sub-criteria should be addressed.

EFQM

Norway

CAF

Netherlands

KKV

Germany

QsM

1. Leadership

1. Lederskap i kulturskolen

1. Leiderschap

1. Führung und Leitung

Leaders develop the mission, vision, values and ethics and are role models of a culture of Excellence.

Comparable

see 2.1

Comparable

Leaders are personally involved in ensuring the organisation's management system is developed, implemented and continuously improved.

Comparable

Leaders interact with customers, partners and representatives of society.

Comparable

Leaders reinforce a culture of Excellence with the organisation’s people.

Motivate and support the people

Comparable

Leaders identify and champion organisational change

Comparable

2. Policy and strategy

2. Strategi og planer

2. Beleid en strategie

2. Politik und Strategie

Vision

Policy and strategy are based on the present and future needs and expectations of stakeholders

Comparable

Also with People

Policy and strategy are based on information from performance measurement, research, learning and external related activities

Comparable

Policy and strategy are developed, reviewed and updated

Comparable

Policy and Strategy are communicated and deployed through a framework of key processes

Comparable

3. People

3. Medarbeidere

3. Personeels management

3. Mitarbeiterorientierung

People resources are planned, managed and improved

Comparable

In accordance with the policy and strategy

To staff

Comparable

In accordance with to the policy and strategy

People’s knowledge and competencies are identified, developed and sustained

Comparable

People and the organisation have a dialogue

Comparable

People are involved and empowered

Comparable

People are rewarded, recognised and cared for

Comparable

4. Partnerships and resources

4. Samarbeids-partnere og interne ressurser

4. Middelen management

4. Partnerschaften und Ressourcen

External partnerships are managed

Comparable

Finances are managed

Comparable

Buildings, equipment and materials are managed

Comparable

Technology is managed

Comparable

Information and knowledge are managed

Comparable

5. Processes

5. Prosess- og endringsstyring

5. Management van primaire processen

5. Prozesse

Plan keyprocesses

To name keyprocesses

Identify keyprocesses

Processes are systematically designed and managed

Accompany keyprocesses

Comparable

Processes are improved, as needed, using innovation in order to fully satisfy and generate increasing value for customers and other stakeholders

Comparable

Products and Services are designed and developed based on customer needs and expectations

Comparable Accompany the development process

Comparable

Products and Services are produced, delivered and serviced

Customer relationships are managed and enhanced