Explanation of abbreviations
INK
This model is a Dutch adaptation of the EFQM
Excellence model by the Instituut voor
Nederlandse Kwaliteit, INK (Institute for Dutch Quality).
CAF
The CAF is a modified version of the
EFQM system for use in public administration.
It has been jointly developed with and is jointly managed by the Member States
of the European Union to strengthen and support quality development in public
administration.